Privacy Policy

Who controls your information

Monsieur Darren Turner (EI), trading as Darren Turner Skiing, at the registered address stated in the Legal Notice, is the controller of personal information processed to deliver this website and coaching service. Privacy enquiries: [PRIVACY EMAIL].

What we collect

We may process your name, email, account identifiers and authentication information; membership and purchase status; billing and transaction references; ski profile, goals, experience, trip details and information you choose to provide; submitted videos and accompanying descriptions; Darren’s observations, assessment drafts, feedback and communications; support messages; and technical/security information such as IP address, device/browser and login activity.

Payment card details are handled by the payment provider (currently Stripe) and are not intended to be stored in full by Darren Turner Skiing. The website may receive payment identifiers, payment status and limited billing details.

Why we use it and legal basis

We use account, purchase, ski-profile, footage and coaching data to provide the services you request and manage your contract (GDPR Article 6(1)(b)); records required for tax, accounting and other legal obligations (Article 6(1)(c)); reasonable security, fraud prevention, service administration and handling complaints (Article 6(1)(f)); and optional marketing or non-essential tracking where appropriate consent is obtained (Article 6(1)(a)).

Some profile details, such as age, fitness or injury-related information, can be sensitive. Do not submit medical details unless necessary. [CONFIRM ACTUAL HEALTH-DATA DESIGN].

Videos and coaching assessments

Your videos are used to allow Darren to assess your skiing and provide feedback. Video footage may incidentally identify other people; please film lawfully and avoid including people who have not agreed to be filmed where possible. Your submitted footage and individual assessments are not published, shared with other members, used in promotional material or used to train external AI models merely because you upload them. Any separate promotional use requires an appropriate, specific permission.

If software or AI services assist with preparing text or workflow, Darren remains responsible for reviewing and approving the personal assessment. [VERIFY ALL THIRD-PARTY AI DATA FLOWS AND MODEL-TRAINING SETTINGS BEFORE PUBLISHING].

Recipients, hosting and transfers

Information may be accessible to authorised service providers supporting hosting, account management, storage, payment processing, email delivery, video processing and coaching workflow, subject to appropriate contracts and access controls. Actual providers: [LIST VERIFIED PROVIDERS AND LINKS]. If data is transferred outside the EEA, we will use a lawful transfer mechanism and provide relevant information on request. [VERIFY LOCATIONS AND SAFEGUARDS].

Retention and security

We keep information for as long as needed to provide the service and meet legal obligations, with different periods for account records, purchases, footage and coaching history. Proposed periods must be confirmed: account data [PERIOD], videos and assessments [PERIOD], financial records [PERIOD], support records [PERIOD], security logs [PERIOD]. We use proportionate technical and organisational safeguards, but no online service is entirely risk-free.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection and may withdraw consent where processing is based on consent. Contact [PRIVACY EMAIL]. You may also complain to the French data protection regulator, CNIL (cnil.fr), or another competent supervisory authority.

Children, updates and contact

The service is intended for [MINIMUM AGE AND PARENT/GUARDIAN ARRANGEMENTS]. We will update this policy if processing materially changes. Contact [PRIVACY EMAIL] for privacy questions.